ab baji's commitment to responsible gambling
Gambling is a source of entertainment — not stress or harm. ab baji believes every player should have the opportunity to know their limits and receive support when needed.
Participation at ab baji is only for those aged 21 or above. It is our responsibility to keep minors away from all forms of gambling or betting, and this rule is strictly enforced.
When online betting and casino games are enjoyed in a planned way, they can be a healthy form of entertainment. However, losing control can lead to financial and mental health problems. ab baji wants every user to play with awareness and stay in control of their own decisions.
On this page you will find detailed information about limit-setting tools, warning signs of problematic behaviour, and ways to get support. Reading our Terms and Conditions will also give you an understanding of our legal commitments regarding responsible gambling.
Remember — gambling is entertainment, not a reliable source of income. Any bet can result in a win or a loss; so only spend money that, if lost, will have no impact on your daily life.
Tools for setting your own limits
Deposit Limit
Set a maximum deposit amount in advance on a daily, weekly, or monthly basis. Once a limit is increased, it takes 24 hours to take effect, but decreasing it takes effect immediately.
Session Time Limit
Decide in advance how much time you will spend in each gaming session. When the set time is up, a warning message will appear and the session will end automatically.
Cooling-Off Break
Take a temporary break for one day, one week, or one month. During this time you will not be able to log in or deposit, but withdrawals are still possible if needed.
Self-Exclusion
If you want to take a long-term break, choose self-exclusion. You can keep your account closed for anywhere from 6 months to permanently — once activated, it is difficult to reverse.
Gaming History Review
You can view your account's betting and deposit history at any time. Analysing your own spending patterns is the first step toward responsible behaviour.
Direct Support
To activate any tool or to talk about your situation, contact us directly via 24/7 live chat or email — support is available in both Bengali and English.
Request a limit
Fill in the form below to let the ab baji support team know your preferred limits. You can also get in touch via live chat.
This request will reach the ab baji support team — live chat is usually the fastest way to get a response.
Recognise the warning signs of a problem
If you notice any of the following behaviours in yourself, take them seriously — it may be the right time to seek help.
Chasing losses
Placing bets repeatedly with the mindset of "I'll win this time" after every loss can lead to problems.
Spending beyond your budget
Using household expenses, bill money, or savings for betting directly causes financial harm.
Hiding it from family or friends
If you are keeping your gambling hidden from family, it is a sign that control is slipping.
Neglecting work or studies
Spending long hours gambling while neglecting daily responsibilities is not a sign of healthy entertainment.
Anxiety or mood changes
Feeling restless or irritable when you cannot play is a sign of dependency.
Borrowing money to bet
If you are borrowing money from family or friends to bet, seek help immediately.
Core principles of responsible gambling
Every account opened at ab baji must go through an age verification process. We want to ensure that no underage person can participate on this platform.
Before you start playing, ask yourself a few questions: Have I set a specific budget? Am I mentally prepared to lose? Am I playing for entertainment, or under financial pressure? Honest answers to these questions are the foundation of responsible behaviour.
Our advice:
- Set a maximum spending limit before you start playing and stick to it.
- Get into the habit of withdrawing winnings safely rather than treating them as extra profit to reinvest.
- Take regular breaks instead of playing for long stretches at a time.
- Do not bet while under the influence of alcohol or medication.
- Talk openly with members of your family.
Our Privacy Policy explains how we process your gaming data and where it is used. This information also helps protect users — if unusual behaviour is detected, our team will proactively reach out.
Visit our FAQ page for answers to common questions — it covers information on accounts, payments, and limits.
Ways to get support
Acknowledging a problem is a sign of strength. You can get support through any of the following.
ab baji Support
Contact us via live chat or email 24 hours a day, 7 days a week. If you are more comfortable speaking in Bengali, support is available in Bengali. Requests to set limits or close an account are processed quickly.
Family and trusted people
A close family member or trusted friend can be your greatest source of support right now. Talk to them honestly — they can help you make practical decisions.
Professional counsellors
Seeking help from a mental health professional or addiction counsellor is not a weakness. Government mental health hospitals and private counselling services are available in Bangladesh.